Top Frequently Asked Questions For Buying a New Or Used Car!
We've served customers for over half a century here at Roper Kia. This means we've heard many questions people can have when buying a new or new vehicle! We thought we'd compile them into one article to help answer your questions about pricing and affordability, trusting a dealership, service and warranties, and so much more.
General Car Buying
Q: Where can I find used cars near me?
A: You can find a wide selection of high-quality used cars at Roper Kia in Joplin, Missouri. Our dealership offers a variety of pre-owned vehicles with additional warranties available. Click here to browse our latest inventory or stop by our showroom for a test drive.
Q: What are the best places to buy used cars?
A: If you want reliability and a warranty, a dealership like Roper Kia is a great option. We inspect every used vehicle and provide transparent history reports. Private sellers may offer lower prices, but there are risks with no guarantees or professional inspections.
Q: Which dealerships carry Ford vehicles near me?
A: While Roper Kia specializes in Kia models, we also carry a variety of used Ford (and other) vehicles in our pre-owned inventory. You can check our latest selection of Ford trucks, SUVs, and sedans here or contact us for availability.
Q: How do I choose the right car dealership?
A: When choosing a dealership, look for customer reviews, transparency, warranties, and financing options. Roper Kia is known for being a 'Dealer For The People,' offering fair pricing, a FREE 20-year/200,000-mile limited powertrain warranty on new Kias, and a customer-first experience.
Q: What are the best websites to search for used cars?
A: Popular sites include AutoTrader, Cars.com, CarGurus, and Kelley Blue Book, but the best place to search is directly on a dealership’s website, where you’ll find accurate pricing and dealership-backed guarantees.
Q: Should I buy from a dealership or a private seller?
A: Buying from a dealership like Roper Kia offers peace of mind with warranties, inspections, and financing options. Private sellers might have lower prices, but they don’t offer the same protections, history reports, or financing assistance.
Q: What should I check before buying a used car?
A: Always check the vehicle history report (CARFAX or AutoCheck), inspect the car for damage, take it for a test drive, and verify the title status. At Roper Kia, we provide vehicle history reports upon request and thorough inspections on every used car we sell.
Q: How can I tell if a car dealership is reputable?
A: Look for high customer ratings on Google, BBB accreditation, and clear pricing policies. Roper Kia has a strong reputation in Joplin, MO, with excellent reviews and a commitment to customer service.
Q: What documents do I need to buy a car from a dealership?
A: You'll typically need a valid driver’s license, proof of insurance, and financing approval (if applicable). At Roper Kia, our finance team makes the process easy and helps guide you through every step.
Q: How does buying a car online from a dealership work?
A: Many dealerships, including Roper Kia, allow you to browse inventory, get financing pre-approval, and schedule a test drive online. We even offer home delivery options for added convenience upon request!
Pricing & Affordability
Q: Are used cars still expensive in 2025?
A: Used car prices fluctuate based on supply and demand. While prices have come down from pandemic highs, certain models still hold strong value. Roper Kia offers competitive pricing on all used vehicles and frequently updates our deals to match the market.
Q: Are new cars more expensive to insure than used cars?
A: Typically, yes. New cars cost more to insure because of their higher value, newer features, and replacement costs. However, newer vehicles may have advanced safety features that can help a little with that.
Q: Are used car prices going down?
A: Used car prices have dropped since their record highs from the pandemic. Used car values depend on market conditions, vehicle demand, and supply chain factors. Checking dealership inventory, like Roper Kia’s used car selection, is a great way to find the best deals as pricing shifts.
Q: What month is the best time to buy a car for the lowest price?
A: The best months to buy a car are typically December (year-end sales), July-August (many new model arrivals), and holiday events. Roper Kia frequently runs special promotions during these periods to help buyers save.
Q: Why are used car prices so high?
A: While prices have come down from pandemic highs, factors like supply chain disruptions, demand for certain models, and economic trends influence used car prices. At Roper Kia, we work to offer competitive prices and financing options to make car buying more affordable.
Q: What factors affect car prices the most?
A: Supply and demand, features, mileage, condition, brand reputation, and warranty coverage all play a role in pricing. Vehicles with low miles and available warranty coverage, like Roper Kia’s pre-owned inventory, tend to hold value better.
Q: Is it cheaper to buy a car with cash or finance it?
A: Paying with cash can save you interest costs, but financing allows you to keep cash on hand for other expenses. Roper Kia offers financing options with competitive rates and zero-down deals for qualified buyers.
Q: How much can I negotiate on a car price at a dealership?
A: Negotiation varies, but at Roper Kia, we price our vehicles competitively upfront. However, you may have room to discuss vehicle cost, trade-in values, extended warranties, and financing rates.
Q: What are the cheapest cars to insure?
A: Vehicles with good safety ratings, lower replacement costs, and anti-theft features tend to have lower insurance rates.
Q: How do dealership incentives and rebates work?
A: Incentives lower the purchase price, often through cash rebates, financing offers, or lease deals. Roper Kia provides frequent manufacturer incentives on new Kia models, so check our website for current deals.
Trust & Reliability
Q: Are used cars a good investment?
A: Used cars can be a great investment due to their lower depreciation compared to new cars. At Roper Kia, we offer high-quality pre-owned vehicles with full inspections and history reports, ensuring reliability and value.
Q: Are new cars becoming less reliable?
A: While some newer models focus more on technology, many modern vehicles remain highly reliable. Kia, for example, is known for its strong warranty coverage and long-lasting performance.
Q: Do dealerships inspect used cars before selling them?
A: Yes, reputable dealerships like Roper Kia thoroughly inspect used vehicles before listing them for sale.
Q: Are certified pre-owned (CPO) cars worth it?
A: CPO vehicles offer extended warranties, rigorous inspections, and additional benefits. At Roper Kia, our CPO inventory includes manufacturer-backed warranties and thorough reconditioning.
Q: What are the most reliable used cars?
A: Reliable used cars typically include brands like Toyota, Honda, and Kia. Vehicles with good maintenance history and low mileage, like those in Roper Kia’s used car inventory, tend to be the best choices.
Q: How do I avoid buying a lemon from a dealership?
A: Check vehicle history reports (like CARFAX or AutoCheck), request an inspection, and buy from a reputable dealership. Roper Kia provides transparent history reports and inspections upon request to ensure quality.
Q: Are online car buying services like Carvana reliable?
A: Online car buying can be convenient but lacks in-person inspections and dealership support. At Roper Kia, we offer both online browsing and in-person customer service for a better car-buying experience. It's the best of both worlds!
Q: Do new cars really depreciate as soon as you drive them off the lot?
A: Yes, new cars typically lose 10-20% of their value in the first year. However, Kia vehicles often hold strong resale value, making them a smarter purchase.
Q: What should I look for in a car warranty?
A: Look for coverage length, repair facilities, and exclusions. Roper Kia’s 20-year/200,000-mile warranty provides one of the best powertrain protections available and we don't restrict where you can have service completed.
Financing & Loans
Q: Can you finance a used car?
A: Absolutely! Most dealerships, including Roper Kia, offer financing options for used cars. We work with multiple lenders to help customers get competitive rates.
Q: How do car dealership loans work?
A: Dealership financing involves securing a loan through a lender, with the dealership acting as an intermediary. Roper Kia offers both traditional financing and lease options for new and used vehicles.
Q: What credit score do I need to get approved for a car loan?
A: Approval varies by lender, but a score above 600 increases your chances. But don't let that hold you back! Roper Kia’s finance team works with all credit types to find the best solutions! It's what we do as a For the People Dealer!
Q: How much should I put down on a car?
A: A typical down payment is 10-20% of the vehicle price, but many financing programs allow for zero down payment with approved credit.
Q: What’s the difference between a dealership loan and a bank loan?
A: Dealership financing often provides more options and promotions, while banks may offer lower interest rates. At Roper Kia, we compare lenders to get you the best deal. Give us a shot!
Q: How can I get the best interest rate on a car loan?
A: Improve your credit score, make a larger down payment, and compare lender offers. Roper Kia helps customers secure competitive interest rates and shows you the best combinations to get the best rates possible for you in your situation!
Q: Can I buy a car with no credit history?
A: Yes! Some lenders even have a first buyer's program! Depending on your situation, you may need a co-signer or pay a higher interest rate. Roper Kia works with first-time buyers to find affordable options and available solutions.
Q: What’s the longest car loan term available?
A: Loan terms can go up to 84 months (7 years), though shorter terms typically have lower interest rates.
Q: Can I refinance my car loan for a lower payment?
A: Yes, refinancing can reduce your interest rate or extend your loan term. Check with Roper Kia’s finance department for refinancing details, as lenders often have restrictions that might apply.
Q: What happens if I can’t make my car payments?
A: You should contact your lender immediately to discuss options. Roper Kia’s team can help you explore refinancing or trade-in solutions.
Trade-Ins & Selling
Q: How much is my car worth at a dealership?
A: Trade-in values vary based on condition, mileage, and market demand. Roper Kia offers free trade-in appraisals and competitive offers for all makes and models.
Q: Will a dealership buy my car even if I don’t trade it in?
A: Yes! Roper Kia buys used cars even if you’re not purchasing a vehicle from us. Get a quick cash offer by visiting our dealership.
Q: How does the trade-in process work?
A: At Roper Kia, the process is simple: bring your vehicle in, get an appraisal, receive an offer, and apply it toward a new purchase or take the cash.
Q: How do dealerships determine trade-in value?
A: Dealerships consider market trends, vehicle condition, mileage, and demand. Roper Kia uses real-time market pricing tools to provide fair and competitive trade-in offers.
Q: Can I trade in a car that I still owe money on?
A: Absolutely!! Since the loan balance must be paid off as part of the transaction, we pay it off for you if you trade it in. If you owe more than the car’s value, Roper Kia’s finance team can help you explore your options, which often involves rolling that negative equity into the new loan.
Q: What’s the best way to get the most money for my trade-in?
A: Keep up with regular maintenance, clean the car, and get multiple quotes. Roper Kia guarantees top dollar trade-in offers.
Q: Do dealerships accept leased vehicles for trade-in?
A: Yes! Roper Kia can help buy out your lease or assist in transitioning to a new vehicle.
Q: Can I negotiate my trade-in value at a dealership?
A: Yes, trade-in values aren’t always final. Roper Kia works with customers to offer the best possible deal based on market value.
Q: Should I sell my car privately or trade it in?
A: Private sales may get you a higher price, but they take time and require more effort. Trading in at Roper Kia is fast, simple, and hassle-free.
Q: How do I prepare my car for trade-in to get the best value?
A: Clean the vehicle, fix minor issues, and gather all service records. Hot tip, good tires help so much! Roper Kia’s team helps make the process smooth and efficient.
Services & Warranties
Q: Are dealership repairs more expensive than independent mechanics?
A: Dealership repairs may have higher labor rates, but often use OEM (original equipment manufacturer) parts and factory-trained technicians. Roper Kia ensures quality service backed by Kia-certified experts.
Q: Is it better to service my car at the dealership or a local shop?
A: Servicing your car at a dealership like Roper Kia provides factory-trained mechanics, genuine parts, and warranty protection. Local shops may be cheaper, but they may not specialize in your vehicle’s brand.
Q: What does a dealership warranty typically cover?
A: Warranties can cover powertrain, bumper-to-bumper protection, and manufacturer defects. They each expire at different terms. You can find information about Kia's new car warranty here. Additionally, Roper Kia offers a 20-year/200,000-mile limited powertrain warranty on new Kia models for added peace of mind.
Q: Can I use my warranty at any repair shop or only at the dealership?
A: Most manufacturer warranties require repairs to be done at an authorized dealership like Roper Kia to ensure quality and coverage compliance. Extended warranties or Vehicle Service Contracts purchased additionally often allow more flexibility on where repairs can be held.
Q: How do extended warranties work for used cars?
A: Extended warranties cover repairs beyond the manufacturer’s warranty. Roper Kia offers multiple extended warranty (Vehicle Service Contracts) options to protect your investment.
Q: Are oil changes more expensive at a dealership?
A: Roper Kia is competitively priced on oil changes. Sometimes oil changes at dealerships may cost slightly more but include factory-trained technicians and genuine manufacturer-recommended oil. Roper Kia also offers service specials to keep costs competitive.
Q: What maintenance services should I get at the dealership?
A: Major services like brake repairs, transmission work, and factory-scheduled maintenance are best handled by dealership experts to maintain warranty coverage.
Q: Do dealerships offer loaner cars for service appointments?
A: Roper Kia has a small fleet of loaner vehicles that are coordinated ahead of time or used for emergencies when available. Roper Kia also offers shuttle services for major repairs or extended service appointments.
Q: What happens if my car repair takes longer than expected?
A: If delays occur due to parts or labor availability, Roper Kia keeps customers informed and offers alternative transportation options when available.
Q: How do I know if my car is under warranty?
A: Check your owner’s manual or contact Roper Kia.
Dealership Operations & Policies
Q: Are dealership mechanics better than independent shops?
A: Dealership mechanics, like those at Roper Kia, undergo brand-specific training and use OEM parts, making them more specialized for your vehicle than general repair shops.
Q: Are car dealership warranties really worth it?
A: For many buyers, dealership warranties provide long-term savings on repairs. Roper Kia’s 20-year/200,000-mile powertrain warranty adds significant value to every new Kia purchase.
Q: Are car dealership deposits refundable?
A: Refundability depends on dealership policy. Roper Kia provides clear, upfront policies on deposits, ensuring transparency in every transaction.
Q: Do dealerships charge fees when buying a car?
A: Yes, fees like documentation fees, taxes, and registration costs apply at all dealerships. Roper Kia discloses all fees upfront so there are no surprises.
Q: How do car dealerships make money?
A: Dealerships generate revenue from vehicle sales, financing, service repairs, and extended warranties. Roper Kia prioritizes customer value over high-pressure sales tactics.
Q: Can I return a car after buying it from a dealership?
A: Most dealerships, including Roper Kia, do not allow returns. Please always review policies before purchasing.
Q: What are the most common dealership scams to watch out for?
A: Common things include hidden fees, inflated financing rates, and high-pressure add-ons. Roper Kia maintains a transparent pricing policy and prioritizes customer trust.
Q: Can I buy a car from a dealership in another state?
A: Yes, but you may need to handle tax and registration differences. Roper Kia assists out-of-state buyers with paperwork to streamline the process.
Q: Do dealerships allow test drives on all vehicles?
A: Most dealerships allow test drives, but some high-performance or luxury models may require pre-approval. Roper Kia encourages test drives to help customers find the right vehicle.
Q: How do dealerships handle vehicle recalls?
A: Dealerships perform recall repairs at no cost to the owner. Kia corporate notifies customers of recalls and Roper Kia schedules service appointments promptly.
